Shipping Policy

Orders are processed during regular business hours (Monday through Friday 9am to 5:00 pm Central). Most orders will be shipped within 24-72 hours of receipt of your order.

All items will ship directly from our Illinois warehouse.

Within the lower 48 states, shipping is standard ground service. Shipping charges shown in the shopping cart are based on estimated weight, distance and packaging and may vary when invoiced if it's under $60. Also, other charges such as residential or remote delivery fees may apply. The customer will be responsible for any additional fees incurred. On orders shipping to a residential address no signature will be required to deliver the package. We are not responsible for lost packages.

Shipping costs are available on all product, cart and checkout pages. Again, these amounts are only an estimate therefore we reserve the right to adjust the shipping charges on your final invoice and charge you for the cost. We will notify you of any increase in cost and you will have the option to cancel the order without penalty if the charges are not acceptable.

SHIP-OUT TIMES There is NO guarantee of same day shipment on any order.

We strive to get any orders placed before 5PM Central time, with available stock out the same day as order placement. Additionally, any orders that have an expedited shipping method selected at extra cost (i.e.USPS Priority, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select) are prioritized and every effort is made to get those out as soon as possible.

We do NOT provide compensation for any added project costs or delays due to long shipping times or errors.


All USPS or UPS shipments from our warehouse will receive tracking information via e-mail once the shipment has been processed. The shipment will be trackable with in 24 hours.


Within the continental United States, normal USPS and UPS delivery time from our Illinois warehouse is 1 to 7 BUSINESS days. When placing your order, please make sure you give us the correct shipping address to avoid any delays or undeliverable shipments.


There is no customer pick up at this time.


Please contact us for international shipping rates. Upon ordering a product you agree to pay any shipping costs, duties, storage costs, customs or fees required by your government or the shipper (these charges can be significant). Your local customs office or post office should be able to tell you what the fees will be. The following conditions apply to international orders:

The CARRIER is responsible for damage incurred to products during shipment. Upon delivery, please take digital pictures of any damaged package prior to opening and then pictures of the damaged product after opening. Send us a copy of the photos along with any proposed claims. Once the claim is validated, we will provide you with a credit or replacement. We cannot process claims which are not documented as above.


Oversized or extremely heavy items (> 150 pounds) require special handling and may have a surcharge. This may include USPS UPS and/or common carrier shipments. We will advise you prior to your shipment of any problems, special requirements and any surcharges.

Small parcel shipping costs are calculated by USPS or UPS. Package weight and size are both factored into the costs. Items which are large but lightweight are charged "dimensional weight". Items which are oversized (more than about 8.9 cubic feet) are charged additional handling adders. More information is here: UPS Dimensional Weight and Oversized Packages.


ALL DELIVERIES ARE ESTIMATES AND ARE ESTIMATED IN REGULAR BUSINESS DAYS. ESTIMATES EXCLUDE SATURDAY, SUNDAY & HOLIDAYS. We do our best to accurately estimate when items will ship and deliver. Estimated shipping dates are based on several factors, including your destination address, time of day your order is received, payment processing and holiday season delivery traffic. WE ARE NOT RESPONSIBLE FOR LATE DELIVERY BY CARRIERS.


If you have a tracking number, follow the link below for more information. If you're not sure whether or not your order has been shipped, check the status of your order in Your Account.


UPS transit times start AFTER the ship day and EXCLUDES weekends and holidays.

Business days in transit from: Bloomington, Illinois